
15
z.one ultra and z.one ultra sp OPERATOR MANUAL 15-9
Printer Error
Messages
Transducer
Problems
Transducer Not Recognized By System (No B-Mode Imaging)
• To ensure a positive connection, disconnect the transducer and reconnect it.
• Inspect the metal contact pins on the connection surface of the transducer
connector for bending or other damage.
• To determine a problem with the transducer or system, attach a different
transducer. t
• Disconnect the transducer. Power OFF the System. Power the System back
ON and reattach the transducer to test for functionality.
• Remove the Scan Engine from the Cart and repeat the transducer removal/
installation process.
• If system still fails to operate any transducers, contact ZONARE Technical
Support.
General
Operation
Problems
Function (F1-F4) Key(s) Do Not Operate
• Using the onscreen menu, go to Setup button | System Setup | Keys to access
the menu for configuring the function keys.
NOTE: The function keys on the SmartCart/SmartCart sp can be configured
independently from the function keys on the standalone
Scan Engine.
Unable to Modify Existing User Preset (Grayed Out)
• Make sure the desired user Preset has been previously (i.e., before
attempting to modify it) selected as the active preset.
Unable to Access DICOM Configuration Menus (Grayed Out)
• Verify license file (Z-ONE.dat) contained on software installer USB Memory
Stick used during last software installation is current.
• Reinstall software on the System and test for DICOM functionality at
completion.
Table 15-1. Sony UP-D897 B&W Printer
Message Description and Remedy
DOOR The paper door is open – Close the paper door until it locks
securely
EMPTY No paper is loaded or paper has all been used – Add paper
COOL The protection circuit that prevents the thermal head from
overheating has been activated – Allow the printer to cool; normal
printing will resume when message disappears
WAIT The printer is busy performing internal processing – Wait for
processing to complete
Table 15-2. Sony UP-D25MD Color Printer
For error messages, see documentation that came with Sony UP-D25MD Color Printer.
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